Business Policy | Pieaffair

1. Quality Commitment

At PieAffair, we are dedicated to providing gourmet mini pies and quiches made with pure, exotic, and clean ingredients. We ensure:

NO MSG, NO Refined Sugar, NO Artificial Colors, NO Artificial Flavors. Our Quiches and Fruit Pies DO NOT contain any Palm Oil.
Handmade, artisanal preparation for superior taste and quality.
Ingredients sourced responsibly for freshness and authenticity.

Orders must be placed at least 4-6 hours in advance.
Large or bulk orders require a minimum of 3-5 days notice.
Payment must be made in full at the time of order confirmation. We accept UPI, bank transfers, and select digital payment methods.

Due to the nature of the product, we do not offer returns. However, we will be glad to replace any item that has been damaged due to errors from our side or if they are damaged during deliveries done by our staff. It is the customers responsibility to check the product before accepting it. We will not be liable for any damages post delivery.
Delays in deliveries can be expected during lock downs, rains and other unforeseen situations. These are unfortunately not in our control and refund or returns will not be possible.
Any External Deliveries organized by the customer do not qualify for returns for safety reasons.

We offer delivery options across Bangalore and Pickup is available at our unit in Peenya.
Delivery charges may apply based on distance.
Customers must provide accurate delivery details; delays due to incorrect addresses are not our responsibility.

We cater to events like marriages, birthdays, corporate gatherings, and special occasions.
Custom flavors or dietary modifications may be available upon request.
Bulk pricing and collaborations can be discussed on a case-by-case basis.

All products are made in a hygienic kitchen following strict food safety standards (FSSAI Certified).